Business hours: Available Monday to Friday 9 am - 8 pm EST （Reply within 2 hours）Weekends that will be extended will be replied within 24 hours, holidays will be replied within 48 hours.

Product-related questions: please include the name of the item you are inquiring about and our product specialists will be happy to provide more information.

Help with assembly or installation: please include the name or product number of the item and our installation team will be happy to assist.
We strive to respond to all inquiries as quickly as possible, but please allow up to 12-24 hours for a response during business hours.

General Inquiries: You can chat live with us by clicking on the chat icon in the lower right corner of our store or you can send an email to info@nvimc.com or fill out the contact form below.