Roxanne Chandelier

We ship in the order you order, approximately 2 to 5 business days.

Every country needs to pay value-added tax, which is charged according to the area where you purchase. In the United States, the value-added tax charged in each state is different. Some states do not need to pay value-added tax. Other countries charge a unified value-added tax regardless of the state, but the proportion charged in each country is different. In addition, you need to pay the import tariff for the package yourself. If you are from the United States and Australia, you do not need to pay the tariff because they have a tax-free policy. Other countries need to pay the tariff for the package as soon as possible. The amount of the fee is charged by the customs of your country, and we do not bear this fee.

We can provide UPS, DHL, FedEx, if you need to specify me please contact us, or in the order notes what logistics need to be sent.

All packages are shipped by air. You can expect to receive the package in 3 to 7 working days. If it is a holiday, this time may be extended, and you can expect to receive the package in 5 to 12 working days.

Regarding this issue, you can record an unpacking video when you receive the package. If there is a problem with the package, you can provide the unpacking video and we will provide you with a refund and return label according to your needs.